LIMITED WARRANTY & RETURNS


RETURNS AND EXCHANGES

If you purchased your Radblok anti radiation chip directly from RADBLOK.COM you may return a Radblok anti radiation chip for refund (exclusive of taxes, duty, freight, and similar charges) or exchange within 30 days of your original order shipment date. We will give refunds only to the original purchaser of the Radblok anti radiation chip. If the Radblok anti radiation chip was a gift, we will exchange it for one of equal or lesser value.


DEFECTIVE AND DAMAGED RADBLOK ANTI RADIATION CHIPS

RADBLOK warrants your new product against defects in materials or workmanship, and against breakage from normal use, for a period of 1 year from your date of purchase. If your product is defective or broken within this warranty period, we will replace it with a new product.

To verify your warranty claim we may ask you, for example, to send us a photograph of your damaged or defective product or return it to us at:  3200 Southwest Freeway Suite 3300 Houston TX ,77027. Attention:  Returns.  We will send you a replacement RADBLOK product at no charge, including shipping and handling and any applicable sales or use taxes, within 3 business days.  RADBLOK extends all of the foregoing warranties its authorized resellers for the benefit of customers that purchase RADBLOK products from these authorized channels.  Replacement products are warranted against defects in materials and workmanship and against breakage from normal use from the date of replacement for 30 days or, if longer, the remainder of your original 1-year warranty period.

If your Radblok anti radiation chip is defective or broken within this timeframe, please send the damaged Radblok anti radiation chip to the return address listed above. Upon receipt, we will process the replacement order within 2-3 business days. Email us at returns@radblok.com with the following information:

  1. Order number
  2. Current ship-to location

If you meet the conditions of our limited warranty, we will send a new RADBLOK Radblok anti radiation chip of equal or lesser value at no charge.


LIMITATIONS

RADBLOK’s return and replacement guarantees exclude

(a) Damage resulting from misuse of, or abuse to, your product

(b) Products purchased from anyone beside RADBLOK or its authorized resellers. Nor do we cover ordinary wear and tear, such as dirt and smudges, that reflect everyday use and do not evidence a product defect. Our guarantees and warranties are non-transferable, and do not apply to products bought from sources not expressly authorized by RADBLOK. We disclaim any warranties of fitness for a particular purpose, and all liability for any indirect, incidental, or punitive damages arising from our products, however obtained, and our limited warranty does not cover under any circumstances the replacement of, or cost to repair, any electronic device or personal property used in connection with our products.  The foregoing limited warranty does not apply, unless you purchased your RADBLOK product from our authorized resellers.